/* */
Home News Refuse and Recycling Collection – City clarifies situation

Refuse and Recycling Collection – City clarifies situation


City temporarily takes over contracted refuse collection services in some areas

As of 1 July 2016, the City of Cape Town will be providing solid waste collection services directly to parts of the Helderberg, northern suburbs, far south, and Hout Bay for an interim period. These areas are normally serviced by City-appointed contractors for both wet waste (wheelie bins) and suburbs which are part of the Think Twice Recycling Programme. 

In various areas across Cape Town, the City’s Solid Waste Management Department contracts out its collection services. The tenders which have been in place for the past three years to render these services terminated on the 30 June 2016. The services concerned are the wheelie bin collection service and the recycling service to the communities that form part of the Think Twice Programme within these areas.

Despite detailed planning by the City for a smooth handover by the successful bidders on 1 July 2016, unforeseen challenges have delayed the awarding of the new contracts in four of the areas. Procurement in two areas was successfully concluded and the service providers will commence work from 1 July 2016 in Khayelitsha, south of Spine Road, and Brown’s Farm, Philippi.

Over the last week, the Solid Waste Management Department has been working hard to put in place a contingency plan to ensure that customers are provided with a quality service directly from the City as of 1 July 2016. The four areas will be serviced by the City on the same days as they are normally serviced and the City will strive to ensure that the only difference residents will notice is the change in collection vehicles.

The City would like to ask residents for their patience and understanding as there might be a variation in the times that they are accustomed to having their bins collected on those days. Additionally, the City understands that residents often get to know staff working on the beat in their area and that they come to feel like community members, and it is likely that there will be a change to these familiar faces.

The City will keep affected residents informed of changes as they occur and again thanks residents for their patience and support.

Suburbs that will be affected in the four areas are as follows:

Hout Bay: Hout Bay, Llandudno, Bakoven, Camps Bay, Clifton and Fresnaye

Far South: Muizenberg, St James, Kalk Bay, Fish Hoek, Glencairn, Simon’s Town, Sun Valley, Noordhoek, Kommetjie, Scarborough, Ocean View and Masiphumelele

Helderberg: Somerset West, Strand, Macassar, Sir Lowry’s Pass, Gordon’s Bay, Kogel Bay and Lwandle

Atlantic: Parklands, Sunningdale, Blouberg, Melkbosstrand, Atlantis, Mamre, Pella and Duynefontein

Residents in the Glencairn and Da Gama Park areas are requested to keep their bagged dry recycling on their properties until next week when it will be removed.

The City apologises for any inconvenience that this may cause, and would like to assure residents that extra resources are being made available to clear the backlog as quickly as possible.

Issued by: Media Office, City of Cape Town 

Media enquiries: Tseko Magubane, Head: Collections, Solid Waste Management Department, City of Cape Town, Tel: 021 444 7123 or Cell: 084 961 5637, E-mail: Tseko.Magubane@capetown.gov.za (please always copy media.account@capetown.gov.za)

You may also like


Bianca Pretorius July 12, 2016 - 7:52 am

We in Millwood Park,when will my bags from last see be fetched.

Greg February 13, 2017 - 7:29 pm

I left 2 bags outside today. The guys seem to group the bags ahead of the truck and then the neighbour down the road gets all the new bags. Not sure I’m complaining to the correct people. I live in Sunnydale Fish Hoek.

Erna collyer March 16, 2020 - 7:41 am

I have no bags where do i get them can i buy some and what colour i am new in sunvally
I have black ones will they take the rubbish


Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.